Privacy Policy

In connection with your access to and use of the Website, the Platform may collect, receive, and process the following categories of information:

1. Personal Data: “Personal Data” shall include any information relating to an identified or identifiable individual and shall have the meaning assigned to it under applicable data protection laws, including the Digital Personal Data Protection Act, 2023, the GDPR where applicable, and other applicable privacy laws, where relevant. Depending on your interaction with the Website, we may collect Personal Data including name, contact details, account and login information, profile information, photograph, biography, age or date of birth, where required, qualifications, professional experience, professional credentials, certifications and information submitted for verification purposes, location, interests, preferences and feedback voluntarily provided by you while creating an account, enrolling as a Coach or Client, conducting or attending the sessions, accessing assessments or tests, contacting customer support or otherwise interacting with the Website. Where an organisation or other business User uses the Platform for its employees, personnel or other participants, we may also collect information relating to such organisation and the individuals nominated or enrolled by it, including their name, contact details, designation, organisation, programme or session details and other information reasonably necessary to facilitate the relevant Services.
2. Transaction and Platform Activity Information: This includes information relating to bookings, sessions, course enrolments, purchases, payments, platform fees, refunds, transaction history and your interactions with Coaches, Clients and the Platform. Payment transactions are processed by authorised third-party payment service providers. The Platform does not collect or store complete debit card, credit card, net banking or UPI credentials.
3. Technical, Device and Usage Information: When you use the Platform, we may collect information such as your IP address, device information, browser and operating system, log information, pages and features accessed, clicks, session duration and other information about how you use and interact with the Platform necessary for security, analytics, fraud prevention and improvement of the Platform.
4. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your use of the Platform, including your preferences, login activity and interactions with our Platform. These technologies may also be used to maintain security, improve the Platform and understand how Users interact with our services. Further details regarding our use of Cookies are set out in Clause 4 of this Privacy Policy.
5. Sensitive Information: Unless specifically requested by us for a lawful purpose, you should not provide any information that may be considered particularly sensitive, confidential or unrelated to the purposes described in this Privacy Policy. If such information is voluntarily provided, it shall be processed only to the extent reasonably necessary for the purpose for which it was provided and in accordance with applicable law. Where such information constitutes sensitive personal data, special categories of personal data or other specifically protected information under applicable law, the Platform shall process such information only in accordance with the additional requirements applicable to such information.
6. Information Shared or Generated During Sessions: The Platform facilitates live interactions between Coaches and Clients. Information that you voluntarily share with another User during a session, including information disclosed through conversation, audio, video, screen sharing, messages or other session features, is distinct from the information that the Platform collects for the purposes described above. Users are responsible for exercising appropriate care when deciding what information to disclose during a session and should not share information that they are not authorised or permitted to disclose. Where the Platform provides messaging, chat or other communication functionality between Users, the Platform may process and retain such communications to the extent reasonably necessary to provide the relevant functionality, maintain the safety and integrity of the Platform, investigate complaints or misuse, resolve disputes and comply with applicable law.
7. Session Recording, Transcription and AI-Enabled Features: Where the Platform provides or enables features such as recording, transcription, note-taking, captions, summaries or other AI-enabled session features, the Platform or its authorised service providers may process information generated during the session, including audio, video, transcripts, notes, summaries and other session content, for the purpose of providing the relevant feature. Further details regarding the use of AI-features are set out in Clause 5 of this Privacy Policy.
8. Ratings, Reviews and Feedback: Where the Platform enables Users to provide ratings, reviews, testimonials, feedback or other comments regarding Coaches, Services or the Platform, we may collect, process, moderate and, where applicable, display such information through the Platform. Where any such rating, review or feedback is displayed publicly or to other Users, certain information associated with the User, such as the User’s name, profile name or other information indicated at the time of submission, may also be displayed.
9. Other modes: Personal Data may be collected directly from you, automatically through your use of the Platform, from an organisation or other person that has enrolled, nominated or authorised you to participate in Services, from your parent or lawful guardian where applicable, and from authorised third-party service providers, assessment providers or integrations used in connection with the Services.

1. The Platform processes Personal Data for lawful, clearly defined and limited purposes in connection with its services that have been notified to you through this Privacy Policy or otherwise at the time of collection. Such Personal Data is processed only where reasonably necessary to provide the services and in accordance with applicable law.
2. Where the GDPR or other applicable law requires a lawful basis for processing, the Platform shall process Personal Data on the basis applicable to the relevant processing activity, which may include processing necessary for performance of a contract, compliance with a legal obligation, the Platform’s legitimate interests, or the User’s consent, as applicable.
3. Such purposes include, but are not limited to:
   1. provide and operate and maintain the Platform and its features;
   2. create and manage User accounts and profiles;
   3. verify, where applicable, information, qualifications, credentials or other details submitted by Coaches or Users in connection with their registration or use of the Platform;
   4. connect Coaches and Clients;
   5. facilitate and communicate with you regarding bookings, sessions, payments and refunds;
   6. enable communication and sessions between Coaches and Clients;
   7. facilitate Services arranged or booked by organisations or other business Users for their employees, personnel or other participants;
   8. provide session-related features, including recording, transcription, notes, summaries and AI-enabled features, where applicable;
   9. personalise and improve the Platform and User experience;
   10. maintain the security of the Platform and prevent fraud, misuse and unauthorised access;
   11. to facilitate payment processing, payment verification, fraud prevention and reconciliation of transactions through authorised payment service providers;
   12. provide customer support and respond to enquiries, feedback, complaints and grievances;
   13. enable, process, moderate and, where applicable, display ratings, reviews, testimonials and other feedback submitted through the Platform;
   14. investigate complaints, disputes, misconduct, misuse or other reported incidents involving Users or the Services;
   15. send service-related communications and, where permitted, marketing communications;
   16. comply with applicable laws and respond to lawful requests;
   17. enforce our Terms of Use and other policies and protect our rights and Users; and
   18. to detect, investigate, prevent, and address fraud, unauthorised activity, or violations of these Terms of Use or other applicable Platform policies.
4. Where the Platform relies on legitimate interests as a lawful basis for processing, it shall consider such interests against the rights and reasonable expectations of the relevant User and shall not rely on this basis where the User’s interests or fundamental rights and freedoms override such interests.
5. We shall process Personal Data only for the purposes identified in this Privacy Policy or otherwise notified to you at the time of collection. Where we intend to process Personal Data for a materially different purpose that requires fresh notice or consent under applicable law, we shall provide such notice and obtain such consent, where required, before undertaking such processing. Where required under applicable law, the Platform shall also provide information regarding the lawful basis for such processing.

1. The Platform does not sell, rent or trade your Personal Data to third parties and limits the sharing of personal data to what is necessary for the purposes outlined in this Policy, including:
   1. our affiliates, service providers, technology and payment partners, and other necessary vendors who are contractually obligated to use your information solely for the purposes for which it is disclosed and in accordance with applicable laws;
   2. Coaches or Clients where necessary to facilitate a session or transaction;
   3. organisations or other business Users that have enrolled, nominated or authorised individuals to participate in Services, where reasonably necessary to administer or facilitate the relevant Services and subject to applicable law;
   4. where required or permitted under applicable law, pursuant to a lawful request or legal process, or where necessary to protect the rights, property, safety or security of the Platform, our Users or others, or to prevent fraud, misuse or unlawful activity;
   5. in connection with a merger, acquisition, restructuring, sale of assets or similar corporate transaction, subject to applicable law and confidentiality obligations, to the relevant successor entity, purchaser or investor; and
   6. to our legal advisors, auditors, accountants, consultants, insurers, financial institutions or other professional advisors where such disclosure is reasonably necessary for obtaining professional advice, conducting audits, complying with legal obligations or protecting our legitimate business interests.
2. Where the service providers as mentioned in Clause 3(a)(i) process Personal Data on behalf of the Platform, the Platform shall implement appropriate contractual and other safeguards required under applicable law.
3. Where required under applicable law, or where the proposed disclosure is outside the purposes otherwise described in this Privacy Policy, we shall obtain your consent prior to sharing your Personal Data with third parties.
4. The information that is made part of the Coach profile, including the Coach’s name, photograph, biography, areas of expertise, professional experience, qualification educational details and other information that are voluntarily submitted for inclusion in the Coach profile, will be made accessible to the Users and, where applicable, visitors to the Platform through Coach profiles and listings. Such disclosure is necessary for the operation of Coach profiles and listings and to enable Users to identify and evaluate Coaches. Coaches should therefore not include in their publicly accessible profiles any Personal Data that they do not wish to make publicly available.
5. In connection with the operation of the Website and the provision of our services, Personal Data may be transferred to, stored or processed in India or in other countries or jurisdictions, including countries in which our Users, Coaches, authorised service providers, technology partners or affiliated entities, are located or operate, where such processing is reasonably necessary for the purposes described in this Privacy Policy. Any such cross-border transfer shall be undertaken only in accordance with applicable law, and the Platform shall take reasonable steps to ensure that appropriate contractual, technical and organisational safeguards are implemented to protect Personal Data during such transfer and processing.

1. The Platform uses cookies, pixels, web beacons and other similar technologies (“Cookies”) for purposes including operation of the Website, enhancing User experience, remembering User preferences, analysing Website usage, improving security and, where applicable, supporting marketing and promotional activities.
2. Cookies are small text files placed on your browser or device that enable the Website to recognise your device, remember your preferences, improve Website functionality, enhance security and analyse visitor interactions with the Website. Certain Cookies are essential for the functioning of the Website, while other Cookies are optional and may be used only where you have provided your consent through an appropriate consent mechanism made available through the Website, where required under applicable law.
3. Depending upon their purpose, Cookies used on the Website may include:
   1. Essential Cookies: necessary for the operation, security and functionality of the Website;
   2. Preference Cookies: used to remember your preferences, language settings and account-related choices;
   3. Analytics Cookies: used to understand how visitors interact with the Website and to improve Website performance; and
   4. Marketing Cookies: used, where applicable and with your consent, to measure the effectiveness of promotional campaigns and deliver personalised suggestions.
4. You may configure your browser settings to block or delete Cookies. Please note that disabling certain Cookies may affect the functionality or performance of the Website. Where applicable law requires your consent for the use of non-essential Cookies, the Platform shall obtain such consent through an appropriate mechanism before placing such Cookies on your device. Where such functionality is made available through the Website, you may also manage or withdraw your consent to non-essential Cookies through the applicable cookie or privacy settings.

1. The Platform may provide AI-enabled features that assist with live learning sessions, including transcription, note-taking, summaries, action items, reports and other insights generated from session content.
2. Where these features are enabled, the Platform may process information from the relevant session, including audio, video, transcripts, messages and other content shared during the session, to generate the requested outputs. The Platform may use third-party technology and AI service providers to provide these features and may share the information necessary for such processing with those providers, subject to applicable confidentiality, security and data protection requirements.
3. Where required under applicable law, Users will be provided appropriate notice and/or their consent will be obtained when a session is being recorded, transcribed or processed using an AI-enabled feature, where required under applicable law, through the Platform or such other electronic mechanism as may be made available from time to time. Access to recordings, transcripts and AI-generated reports may be limited to the relevant Users and other persons authorised by the Platform or the applicable account holder.
4. AI-generated summaries, notes, reports and other outputs are generated using automated systems and may contain errors, omissions or inaccuracies. Such outputs should therefore be reviewed by the relevant User and should not be treated as a complete or authoritative record of the session. Where applicable law requires information to be provided regarding automated decision-making or profiling, the Platform shall provide such information and any rights or safeguards applicable to such processing.
5. The Platform will not use session content or Personal Data to train or improve general-purpose AI models except where such use is separately permitted by applicable law and appropriately disclosed to, or consented to by, Users where required.
6. Where a session involves a child, any recording, transcription or AI-enabled processing of the child’s Personal Data will be carried out in accordance with applicable requirements relating to the processing of children’s Personal Data and verified parental consent, where required.

1. The Platform implements and maintains reasonable and appropriate technical and organisational security measures designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access or other unauthorised processing, taking into account the nature of the Personal Data, the purposes for which it is processed and the risks associated with such processing.
2. Such safeguards may include, where appropriate, encryption, secure hosting infrastructure, role-based access controls, password protection, multi-factor authentication for administrative access, firewall protection, periodic vulnerability assessments, audit logging, regular security monitoring, employee confidentiality obligations, restricted access to Personal Data and periodic review of our information security practices. The specific safeguards implemented may vary depending on the nature of the Personal Data and the associated risks.
3. While the Platform implements and maintains reasonable security measures to protect Personal Data, no security system is infallible, and no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Nothing contained in this Privacy Policy shall exclude or limit our obligations relating to the protection of Personal Data under applicable law.
4. In the event of an actual or suspected Personal Data breach, the Platform shall take such measures as may be required under applicable law, including investigating the incident, mitigating its impact, implementing appropriate remedial measures and, where required, notifying affected individuals and competent regulatory authorities. Where required under applicable law, the Platform shall notify the relevant supervisory or regulatory authority and affected individuals within the applicable prescribed period.
5. Access to Personal Data is restricted to employees, contractors and authorised service providers who require such access for the performance of their duties and who are subject to appropriate confidentiality and information security obligations.
6. You are responsible for maintaining the confidentiality of your account credentials, using strong passwords and taking reasonable precautions to protect your devices and login information. You should promptly notify the Platform if you become aware of or reasonably suspect any unauthorised access to or use of your account. The Platform shall not be responsible for any unauthorised access resulting from your failure to maintain the security of your account credentials.

1. Subject to applicable law and any applicable notice and/or consent requirements, live sessions conducted through the Platform may be recorded for purposes such as providing session recordings, generating transcripts, notes, summaries, reports or other AI-enabled features, and enabling Users to review the session after it has ended.
2. Where a session is recorded, the Platform shall provide such notice and/or obtain such consent from the relevant participants as may be required under applicable law, through the Platform or such other electronic mechanism as may be made available from time to time. The recording may include audio, video, chat messages and other information shared during the session. Where required under applicable law, the Platform shall also provide information regarding the purposes and lawful basis for such processing.
3. Recorded sessions and any transcripts, summaries or reports generated from them will be accessible only to the Users or other persons authorised to access the relevant session and may be shared with third-party service providers where necessary to provide the relevant recording, transcription or AI-enabled feature, subject to appropriate confidentiality, security and data protection requirements.
4. Users should not independently record, download, reproduce, share or otherwise process any live session or related content containing the Personal Data, voice, image or communications of another participant without appropriate authorisation or consent, where required under applicable law.

1. The Platform retains Personal Data only for as long as it is reasonably necessary to fulfil the purpose for which it was collected and otherwise processed as outlined in this Policy, unless a longer retention period is required or permitted by law, including for compliance with legal, regulatory, taxation, accounting, audit and dispute resolution requirements, or for the establishment, exercise or defence of legal claims. Retention periods may vary depending on the nature of the Personal Data and the purposes for which it is processed. Where required under applicable law, the Platform shall also provide the applicable retention period or the criteria used to determine such period.
2. Where Personal Data is no longer required for the purposes for which it was collected or where retention is no longer required under applicable law, the Platform shall take reasonable steps to erase, anonymise or securely dispose of such Personal Data in accordance with applicable law and its internal data retention practices, unless continued retention is required by law or for the establishment, exercise or defence of legal claims.
3. Where you request the closure of your account or withdrawal of your consent (where applicable), the Platform shall, subject to applicable law and any lawful basis for continued processing or retention, erase or anonymise the Personal Data that is no longer required for the purposes for which it was collected. Certain information may continue to be retained where required to comply with legal obligations, prevent fraud, resolve disputes or enforce contractual rights.
4. Recordings and related session information will be retained only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required under applicable law, after which they will be deleted or anonymised, subject to applicable retention requirements.
5. Residual copies of Personal Data may remain in secure backup systems for a limited period as part of our disaster recovery and business continuity processes. Such backup copies shall remain subject to appropriate security measures and shall not be restored except where reasonably necessary for legitimate operational or legal purposes.
6. Where Personal Data has been irreversibly anonymised so that it no longer identifies any individual, the Platform may retain and use such anonymised information for research, analytics, business improvement, statistical reporting or other lawful purposes.
7. The Platform periodically reviews the Personal Data in its possession to determine whether continued retention remains necessary and shall securely dispose of Personal Data that is no longer required in accordance with this Privacy Policy and applicable law.
8. Where Personal Data has already been lawfully disclosed to, downloaded, retained or otherwise independently processed by Coaches and Clients, the Platform may not be able to control or enforce deletion of such data from systems or records independently maintained by such persons. Such persons shall be responsible for their independent processing of Personal Data to the extent required under applicable law.

1. The Platform recognises and respects the rights of individuals in relation to their Personal Data and provides mechanisms to exercise such rights in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the GDPR, where applicable, and other applicable data protection and privacy laws.
2. Subject to applicable law, Users may have the following rights:
   1. access your Personal Data and obtain information regarding the Personal Data processed by the Platform, including a summary of the Personal Data being processed and the processing activities relating to such Personal Data, to the extent provided under applicable law;
   2. request correction, completion or updating of inaccurate, incomplete or outdated Personal Data maintained by the Platform;
   3. request the erasure of Personal Data that is no longer necessary for the purposes for which it was collected or processed, subject to any legal or regulatory obligations requiring continued retention;
   4. withdraw your consent to the processing of Personal Data wherever such processing is based on your consent. Withdrawal of consent shall not affect the lawfulness of processing undertaken before such withdrawal and may affect our ability to provide certain services;
   5. request restriction of processing of your Personal Data, where applicable;
   6. object to processing of your Personal Data where such right is available under applicable law, including where processing is based on legitimate interests or is carried out for direct marketing purposes;
   7. request portability of your Personal Data where applicable under applicable law; and
   8. lodge a complaint with the relevant data protection authority or supervisory authority where you consider that your rights have been infringed.
3. Where the California Consumer Privacy Act (“CCPA”) as amended, or other applicable California privacy law applies to the Platform’s processing of Personal Data, California residents may also have the right to know the categories and specific pieces of Personal Information collected about them, the categories of sources and third parties, request deletion or correction, opt out of the sale or sharing of Personal Information, and limit certain uses or disclosures of Sensitive Personal Information.
4. Certain rights described in this Privacy Policy may be limited or unavailable where processing is required to comply with applicable law, protect legal rights, investigate fraud, comply with judicial or regulatory directions or where otherwise permitted under applicable law. Where required under applicable law, the Platform shall respond to such requests within the prescribed statutory timeframe.
5. Requests to exercise rights may be submitted to the Platform through designated contact channels specified in Clause 15 of this Privacy Policy or through such other rights-request mechanism as may be made available through the Platform. Upon such request being made, the Platform shall acknowledge and process such requests within a reasonable timeframe and respond in accordance with applicable legal requirements.
6. You are responsible for ensuring that the Personal Data provided to the Platform is accurate, complete and up to date. You agree to promptly notify us of any changes to your Personal Data so that our records remain accurate.
7. Where provided under applicable law, you may have the right to nominate another individual to exercise your rights in relation to your Personal Data in the event of your death or incapacity, subject to the requirements and procedures prescribed under applicable law.

1. The Platform may integrate with or provide access to third-party services, tools, assessments, applications and other features to enhance or facilitate the Services. Where you choose to use these features, we may share or permit access to the information reasonably necessary to provide the relevant feature, including your account, profile, assessment and usage information.
2. The Platform may store Personal Data and other information collected through the Platform, including account information, session information, recordings, transcripts, reports and other content, using secure cloud storage services provided by third-party service providers. Such providers may store or process the information on the Platform’s behalf in India or in other jurisdictions, and will be permitted to access such information only to the extent necessary to provide the relevant storage and related services subject to applicable law and the cross-border transfer requirements described in this Privacy Policy.
3. We work with third-party service providers to support these features and take reasonable steps to ensure that they maintain appropriate standards of confidentiality, security and data protection in relation to information processed through the Platform. Such providers may process information on our behalf and only to the extent necessary to provide the relevant services or as otherwise permitted under applicable law.
4. The information processed through these integrations may be used to provide assessment results, reports, insights and other outputs available through the Platform. We may also receive and use such results and information to provide and improve the relevant Platform features.
5. Where a third-party provider processes Personal Data on our behalf, we will take reasonable steps to ensure that such processing is subject to appropriate contractual, confidentiality, security and data protection requirements. Where required under applicable law, such arrangements shall include provisions addressing confidentiality, security, assistance with applicable data subject rights, deletion or return of Personal Data and other requirements applicable to the relevant processing relationship.
6. Where a third-party service has additional terms or privacy requirements applicable to its specific feature, we may provide or make those terms available to you. Your use of the integrated feature will remain subject to this Privacy Policy and our applicable Terms of Use.
7. Certain third-party service providers may process Personal Data in their capacity as independent data controllers or equivalent entities under applicable law, rather than solely on behalf of the Platform. Where applicable, such providers shall be independently responsible for their processing of Personal Data in accordance with their respective privacy policies and applicable law.

1. By using the Website, you represent that you are at least eighteen (18) years of age or are accessing the Website with the consent and supervision of your parent or lawful guardian, where permitted under applicable law. Where a different age threshold or additional requirement applies under the laws applicable to you, your access to and use of the Platform shall be subject to such requirements.
2. The Platform may be used by children for learning, coaching and educational purposes. Where a User is a child, the child’s account may be required to be created, approved or supervised by the child’s parent or lawful guardian, and the Platform shall obtain such parental or lawful guardian consent and/or undertake such age or consent verification as may be required under applicable law.
3. Where parental or lawful guardian consent, age verification or other verification is required under applicable law, the Platform may request such information or documentation and implement such verification mechanism as may be reasonably necessary to satisfy the applicable requirements. Such verification may be undertaken through the Platform, information already available to the Platform, an authorised third-party verification service or such other appropriate mechanism as may be made available from time to time.
4. Where the applicable consent, approval or verification requirements have been satisfied, the child may access the Platform and use the features made available to child Users. The Platform may place additional restrictions on features available to child Users and limit the information visible to coaches, trainers and other Users where reasonably necessary to protect the child’s privacy and safety.
5. Parents or lawful guardians may contact us to review, correct or request deletion of their child’s Personal Data, withdraw consent, or exercise any other rights available to them under applicable law.
6. Where a child participates in a live session, the child and parent or lawful guardian should follow the Platform’s applicable session, safety and conduct guidelines. Any recording, transcription, note-taking, AI-enabled processing or other processing of information generated during a child’s session will be subject to applicable requirements relating to children’s Personal Data and any consent required under applicable law.
7. We will take appropriate measures to protect children’s Personal Data. We will not knowingly use such data for tracking or behavioural monitoring of children or for targeted advertising directed at children, except where permitted under applicable law.
8. The Platform shall also comply with any additional requirements applicable to the processing of children's Personal Data under the laws applicable to the relevant child.

1. The Website may be accessed by Users located outside India. By accessing or using the Website, you acknowledge that your Personal Data may be collected, transferred, stored and processed in India, and, where necessary for the operation of the Platform and provision of the Services, in other countries or jurisdictions in which the Platform, its Coaches, Clients, affiliates, authorised service providers or technology partners are located or operate, in accordance with this Privacy Policy and applicable data protection and privacy laws. Where Personal Data is transferred across national borders, such transfers shall be undertaken in accordance with applicable law governing cross-border transfers of Personal Data.
2. Where data protection or privacy laws applicable to a User provide additional rights, protections or requirements in relation to the processing of Personal Data, the Platform shall process such Personal Data in accordance with such laws to the extent they apply to the Platform and the relevant processing activity.

1. Users may report misconduct, inappropriate behaviour, or other incidents involving a Coach, Client or other User through the reporting channels provided by the Platform. Reports should contain sufficient information to enable the Platform to understand and, where appropriate, investigate the concern.
2. The Platform may review reported incidents and may contact the relevant Users for further information or clarification. Depending on the nature of the incident, the Platform may take appropriate action, including providing support, facilitating communication between the relevant parties, issuing warnings, restricting access, suspending or terminating an account, or taking other measures considered reasonably necessary to protect Users and the Platform.
3. Where an incident involves a child, a serious privacy or safety concern, unlawful conduct or other serious matter, the Platform may take immediate protective measures and may escalate or report the matter to the appropriate person or authority where required or permitted by applicable law.
4. Users are encouraged to report concerns promptly and provide accurate information.

1. The Platform may update or modify this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, business practices, technology or the manner in which Personal Data is processed. The revised Privacy Policy shall be published on the Website together with its effective date.
2. Where the changes to the Policy are material in a manner that significantly affects the method in which your Personal Data is collected, used or disclosed, the Platform may provide additional notice through the Website, email or other appropriate means where reasonably practicable. Your continued use of the Website after the revised Privacy Policy becomes effective shall constitute your acknowledgement of the updated Privacy Policy, except where applicable law requires additional notice, fresh consent or any other action from you, in which case the Platform shall take such steps as may be required under applicable law before the relevant processing is undertaken.
3. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information and any updates made.

1. For any questions, concerns, or requests relating to this Policy or the processing of Personal Data, exercising rights relating to Personal Data, withdrawal of consent or any other privacy-related grievances, Users may contact the Platform through the designated privacy contact and/or Grievance Officer as applicable: Name/Designation: Grievance Officer; Email: connect@rrrbizsolutions.com; Address: please write to us at connect@rrrbizsolutions.com for the registered office address.
2. The Platform shall acknowledge and respond to privacy-related requests and grievances within the timelines prescribed under applicable law. Where additional information is required to verify your identity or process your request, we may contact you for further details.
3. For the protection of your Personal Data, the Platform may require reasonable information or documentation to verify your identity or authority to act on behalf of another individual before acting upon any request relating to your Personal Data.

1. This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at Bengaluru, Karnataka, subject to any mandatory rights, remedies, jurisdictional requirements or protections available to an individual under applicable data protection, privacy or other laws that cannot lawfully be excluded or restricted.